Privacy Policy

Privacy Policy

Introduction

Welcome to https://colorbond-fencing-supplier-albury.thebestlocalpro.com (hereinafter referred to as “Colorbond Fencing Supplier Albury,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users visiting our website and utilizing our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://colorbond-fencing-supplier-albury.thebestlocalpro.com.
  2. Any mobile applications or software developed by us.
  3. Online services and products offered through our platform.
  4. Interactions between users and our team, including communications via email, phone, or SMS.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You sign up for an account and use our applications or services as an authorized user.
  2. You visit our website, whether through a web browser or mobile device.
  3. We communicate with you via newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information to enhance your experience and provide tailored services:

  1. Account Information: Details required to create and manage your user account, such as name, username, email address, and password.
  2. Payment Information: Credit card details, billing addresses, and transaction history for processing payments.
  3. Financial Information: Financial data related to your purchases, including amounts spent and payment methods used.
  4. Purchase Information: Details of products or services you have bought from us, including order dates, quantities, and product specifications.
  5. Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile network information for tracking user behavior and preferences.
  6. Location Data: Geographic data that helps us provide location-based services and tailor content to your region.
  7. Feedback: Opinions, comments, and reviews you share with us, which help improve our products and services.
  8. Social Media Information: Data from social media platforms when you interact with our content or use social login options.
  9. Product Information: Details about the products you browse or purchase, including preferences and customization choices.

We collect this data through direct user input, tracking technologies (like cookies), and information provided by third parties.

Cookies

We employ cookies to enhance your experience on our website:

  1. Strictly Necessary Cookies: These ensure basic functionalities like login, shopping cart operations, and language preferences.
  2. Preference Cookies: Used to remember your settings and customize content based on your choices.
  3. Analytics Cookies: Track user behavior to analyze trends, optimize our site, and provide personalized advertising.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or upon request, we securely delete or anonymize your data.

Security Measures

To protect your personal information:

  1. We implement robust security measures, including encryption of sensitive data during transmission and storage.
  2. Our third-party service providers adhere to strict security standards to safeguard the data they process on our behalf.

Children’s Privacy

We do not intentionally collect or store personal information from children under 18 years of age. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data, subject to legal exceptions.
  4. Restriction: Limit the use or processing of your data under certain circumstances.
  5. Portability: Receive your personal data in a structured, commonly used format.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Assert that you are not subject to automated decisions or profiling without human intervention.
  8. Appeals/Complaints: File complaints with relevant data protection authorities and seek remedies if you believe your rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Information’ section.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be notified through our website, and updated policy versions will be posted here.

Contact Information

For any questions regarding privacy, data protection, or to exercise your rights:

  • Email: [email protected]
  • Postal Address: Colorbond Fencing Supplier Albury, [Address], Albury, NSW, Australia (ZIP/Postal Code)